.ticket-capture-overlay {
  position: fixed;
  inset: 0;
  z-index: 2147483000;
  cursor: crosshair;
  touch-action: none;
  background: rgba(7, 28, 59, 0.16);
  user-select: none;
}

.ticket-capture-instructions {
  position: fixed;
  top: max(16px, env(safe-area-inset-top));
  left: 50%;
  display: flex;
  align-items: center;
  gap: 14px;
  max-width: calc(100vw - 32px);
  padding: 10px 14px;
  border: 1px solid rgba(255, 255, 255, 0.24);
  border-radius: 999px;
  color: #fff;
  background: #071c3b;
  box-shadow: 0 12px 36px rgba(7, 28, 59, 0.3);
  font: 700 0.88rem/1.2 Inter, system-ui, sans-serif;
  transform: translateX(-50%);
  cursor: default;
}

.ticket-capture-instructions button {
  min-height: 36px;
  padding: 7px 12px;
  border: 1px solid rgba(255, 255, 255, 0.58);
  border-radius: 999px;
  color: #fff;
  background: transparent;
  font: inherit;
  cursor: pointer;
}

.ticket-capture-instructions button:focus-visible {
  outline: 3px solid #93c5fd;
  outline-offset: 2px;
}

.ticket-capture-region {
  position: fixed;
  min-width: 12px;
  min-height: 12px;
  border: 3px dashed #e11d48;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.09);
  box-shadow: 0 0 0 9999px rgba(7, 28, 59, 0.3);
  pointer-events: none;
}

.ticket-capture-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 8px;
}

.ticket-capture-actions .btn {
  min-height: 44px;
}

.ticket-capture-status {
  min-height: 1.4em;
  margin: 8px 0 0;
  color: #526174;
  font-size: 0.84rem;
}

.ticket-email-ack {
  align-items: flex-start;
  margin-top: 10px;
  overflow-wrap: anywhere;
}

.ticket-email-ack input {
  flex: 0 0 auto;
  width: 20px;
  height: 20px;
  margin-top: 1px;
}

.ticket-shot-preview-shell {
  position: relative;
  margin-top: 12px;
}

.ticket-shot-preview-shell .ticket-shot-preview {
  width: 100%;
  max-height: min(44vh, 420px);
  object-fit: contain;
  border: 1px solid #d8e0ea;
  border-radius: 14px;
  background: #f7f9fc;
}

.ticket-reference {
  margin: 12px 0 0;
  padding: 12px 14px;
  border: 1px solid #b9d7c5;
  border-radius: 12px;
  color: #164e32;
  background: #effaf3;
  font-weight: 700;
}

.ticket-card-reference {
  display: inline-block;
  margin-top: 5px;
  color: #42526b;
  font: 700 0.76rem/1.3 ui-monospace, SFMono-Regular, Consolas, monospace;
  overflow-wrap: anywhere;
}

.ticket-timeline {
  display: grid;
  gap: 0;
  margin: 14px 0 4px;
  padding: 0;
  list-style: none;
}

.ticket-timeline li {
  position: relative;
  display: grid;
  grid-template-columns: 18px minmax(0, 1fr);
  gap: 10px;
  min-width: 0;
  padding: 0 0 14px;
}

.ticket-timeline li::before {
  content: "";
  width: 10px;
  height: 10px;
  margin-top: 4px;
  border: 3px solid #fff;
  border-radius: 50%;
  background: #2563eb;
  box-shadow: 0 0 0 2px #93c5fd;
}

.ticket-timeline li:not(:last-child)::after {
  content: "";
  position: absolute;
  top: 18px;
  bottom: 0;
  left: 7px;
  width: 2px;
  background: #dbe6f4;
}

.ticket-timeline strong,
.ticket-timeline time {
  display: block;
  overflow-wrap: anywhere;
}

.ticket-timeline time {
  margin-top: 2px;
  color: #66758a;
  font-size: 0.78rem;
}

[data-ticket-redacted="true"] {
  color: transparent !important;
  background: #071c3b !important;
}

@media (max-width: 560px) {
  .ticket-capture-instructions {
    align-items: stretch;
    width: calc(100vw - 24px);
    border-radius: 16px;
    text-align: left;
  }

  .ticket-capture-instructions button {
    flex: 0 0 auto;
  }

  .ticket-capture-actions {
    display: grid;
    grid-template-columns: 1fr;
  }
}

@media (prefers-reduced-motion: reduce) {
  .ticket-capture-overlay *,
  .ticket-capture-overlay *::before,
  .ticket-capture-overlay *::after {
    scroll-behavior: auto !important;
    transition: none !important;
  }
}